Frequently Asked Questions
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Frequently Asked Questions
I am a private customer
- Where can I buy your ATOM furniture for the home? Answer: Our ATOM by FUMAC furniture is sold in Denmark by Hjemme Hos, møblér, Danbo and most non-associated/independent furniture retailers. Contact us at post(at)fumac.dk for a referral to your nearest retailer – also if you are interested in buying our products abroad.
- Where can I buy your Private Label furniture for the home? Answer: Contact us at post(at)fumac.dk for a referral to your nearest retailer.
I am a business customer – and have ‘pre-order’ questions
- Where can I buy your FUMAC office furniture? Answer: Contact us at post(at)fumac.dk for a referral to your nearest retailer.
- Can I ask to have catalogues and/or a pricelist sent to me? Answer: You can see and download our pricelists and brochures here. Contact us at post(at)fumac.dk if you wish to receive a paper copy.
- Do all your desk tops fit all your sit/stand frames? Answer: Yes, all our desk tops included in the price list may be installed on the sit/stand frames featured.
- Can I order storage units with different lock codes? Answer: Yes, all you need to do is state your wishes with respect to lock codes, and this is at no additional cost.
- Are your storage units assembled on delivery? Answer: Yes, our storage units are assembled on delivery, including any accessories. Due to transport considerations, we do not install parts placed on the outer side of the furniture (e.g. handles, castors and legs).
- Where do I find photos of your products? Answer: You find photos of our products under the listings of the individual office furniture here. If you do not find what you are looking for, please contact us at post(at)fumac.dk
I am a business customer – and have ‘after-sales and assembly’ questions
- Where do I find your assembly instructions? Answer: If they are available, you find assembly instructions under the listings of our individual office furniture. Please note that our storage units are assembled on delivery.
- How do I calibrate/reset my sit/stand desk? Answer: You find manuals for calibration/resetting here: Calibration of triple-extension InLINE, SQUARE and SWITCH frames; calibration of double-extension InLINE, SQUARE and SWITCH frames and calibrating UPGRADE
- Can I fit additional accessories to my storage unit myself? Answer: Yes, basically, additional accessories can be fitted retrospectively to most types of storage units. The storage unit will be delivered with a template for the drilling of holes.
- Can I buy a new key for my storage unit? Answer: Yes, please contact us at post(at)fumac.dk and state the lock code required.
- Can I have a new lock code for an existing lock? Answer: Yes, please contact us at post(at)fumac.dk and state the lock code required.